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Customer Care

Today our focus as a company is strongly based around strong family standards and fair treatment of everyone, both in the workplace, our clients and with our suppliers.

It is our business ethos that every person associated with Dorrington Homes has a voice which deserves to be heard. We employ people with real value and take great pride in recognising people’s strengths and experience. We are not just a company; we are a family and a way of life.

Dorrington Homes is committed to providing excellent customer service throughout the purchase of your new home, and in the years after your occupation.

Our dedicated customer care team will be in contact with you within a week of completion to check you have settled happily into your new home.

We take your feedback very seriously, appreciating that sometimes things can go wrong. Should you have any issues, we ask you let us know as soon as possible thus giving us the opportunity to resolve them quickly and successfully.